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Operations Sales Team Lead

2 months ago

Watford, Hertfordshire, United Kingdom Allwyn UK Full time
{"title": "Operations Sales Team Manager", "description": "About the Role

We are seeking an experienced Operations Sales Team Manager to join our team at Allwyn UK. As a key member of our Customer and Retail Care department, you will be responsible for delivering exceptional service to our UK consumers and retailers, driving sales growth, and ensuring compliance with our in-store standards.

Key Responsibilities
  • Lead the Operational Sales Team to achieve sales growth and in-store standards across our Retail estate.
  • Build relationships with retailers, promoting the National Lottery and influencing positive change in lottery advocacy.
  • Develop and implement continuous improvement plans to increase sales and improve operational processes.
  • Manage and resolve complaints, escalating them where necessary.
  • Collaborate with the Retail Sales team to grow retailer sales and engagement.
Requirements
  • Proven experience in managing a team.
  • Excellent interpersonal and communication skills.
  • Ability to use MS Office applications.
  • Experience in sales, preferably in an outbound sales environment.
  • Knowledge of CRM solutions and data analysis.
What We Offer
  • Competitive salary and bonus scheme.
  • 26 days paid leave and bank holidays.
  • Life insurance and pension scheme.
  • Single private health cover and wellness allowance.
", "lang_code": "en-US"}