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Retail Operations Leader
3 months ago
Wickes, a leading home improvement retailer, is seeking a dedicated and experienced individual to lead our store operations.
As an integral part of our team, you will play a vital role in ensuring exceptional customer service and maintaining a smooth and efficient store environment.
Your responsibilities will encompass:
- Guiding and motivating the store team to deliver outstanding customer experiences.
- Overseeing daily operations with efficiency and attention to detail, managing tasks across various areas of the store.
- Proactively addressing any issues that arise, ensuring the seamless functioning of the retail space.
We are looking for an individual who possesses:
- Proven experience in a customer-facing role within a retail setting.
- Exceptional organizational skills and the ability to effectively manage multiple tasks simultaneously.
- A genuine passion for providing exceptional customer service and exceeding expectations.
At Wickes, we offer a supportive and collaborative work environment with a commitment to employee well-being. We provide competitive compensation and benefits, including:
- A rewarding salary package.
- Performance-based bonuses.
- Flexible scheduling options.
- Employer contributions to pension plans.
- Generous annual leave allowance.
- Comprehensive financial and well-being benefits.