Digital Project Manager

3 weeks ago


Kent, United Kingdom Netbox Recruitment Full time
Digital Project Manager Opportunity

We are seeking a highly skilled Digital Project Manager to join our team at Netbox Recruitment. As a Digital Project Manager, you will be responsible for working closely with clients to support them through their digital implementation and identifying any challenges that arise.

Key Responsibilities:
  • Work closely with internal and external stakeholders to support clients with their implementation.
  • Identify and challenge process issues and work with the development team to implement changes.
  • Act as the main point of contact for clients going through the implementation, providing account management support until they go live.
  • Support clients with training and onboarding to ensure a smooth transition.
  • Build strong relationships with clients, managing expectations and understanding their needs and wants for the digital product.
  • Work with the current framework to drive change and implement digital transformations with clients.
  • Report to the Implementation Manager on changes needing to be made and provide regular updates.
Requirements:
  • Experience in customer onboarding of digital transformation products, such as CRM systems, or a tech startup background.
  • Ability to challenge processes and identify areas for change.
  • Customer-centric focus with strong relationship-building skills.
  • Bubbly personality with an outgoing and bold character.
  • Ability to attend the office 1-2 days a month.
Benefits:
  • Internal progression opportunities.
  • Flexible working arrangements, including remote work and occasional office days.
  • 25 days' holiday plus bank holidays.
  • Birthday off or closest to it.
  • Optional extra holiday purchase scheme.
  • 4x salary death in service.
  • 5% pension contribution.
  • Perk box scheme for high street discounts.
  • Salary sacrifice for healthcare and dental.
  • Electrical car lease.
  • Social events, summer BBQs, and Christmas parties.
  • Enhanced maternity and paternity leave.
  • Gym discounts.
  • Cycle to work scheme.
  • Volunteering days.


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