Retail Operations Manager

21 hours ago

Chertsey, Surrey, United Kingdom Blue Square Full time
Job Title: Retail Operations Executive

We are seeking a highly skilled and experienced Retail Operations Executive to join our team at Blue Square. As a key member of our retail marketing agency, you will be responsible for overseeing the daily management of our retail operations and digital execution activities.

Key Responsibilities:
  • Develop and implement display compliance processes to ensure effective communication of issues and trends within our retail estate across the UK & Ireland.
  • Manage stakeholder relationships and present ideas, results, and outcomes of projects and trials to relevant stakeholders across the business.
  • Generate and implement clear processes and timelines for dealing with a wide range of issues, prioritizing and escalating where appropriate.
  • Act as the main day-to-day contact for our maintenance partner, managing and reporting on the quality of service provided and ensuring alignment of goals and objectives across the partnership.
  • Identify opportunities to drive digital performance improvement by utilizing data and trends, field and internal team feedback, and the Retail Reporting and Insights team.
Requirements:
  • Excellent relationship building skills.
  • Ability to work to strict deadlines.
  • Proficiency in Microsoft Office software, including PowerPoint & Excel.
  • Comfortable dealing with multiple stakeholders in a fast-paced environment.
  • Solution-based thinker.
  • Strong written & verbal communication skills.
  • Passion for detail and delivery.
  • Strong influencing skills.
  • Experience working in retail.
  • Consideration of the impact of decisions on profitability.
What We Offer:
  • Competitive Salary: £30,000 Per Annum.
  • Performance Bonus 10 %.
  • Company Sick Pay.
  • Samsung Discounts.
  • Life Assurance: 4 times your annual salary.
  • Perkbox (Rewards Portal).
  • ETHIC Values - Employee of the month: a chance to win a £500 lifestyle voucher
  • Development Opportunities.

We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty, and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At Blue Square, we are on a mission to work with individuals who share and believe in our ETHIC values.

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