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Strategic Communications and Campaigns Manager

2 months ago

Cardiff, Cardiff, United Kingdom Legal And General Group Full time
Job Description

Company Overview

Legal & General Group is a leading financial services company that supports the savings, protection, and retirement needs of millions of people. Our Retail division helps individuals enjoy a more colourful retirement, while our Group Protection products support employers in planning for the unexpected.

We are the UK's number one individual life insurer and provide a range of financial services, including Lifetime Mortgages, Retirement Interest Only Mortgages, and financial advice. Our fintech team identifies and supports socially useful start-ups and scale-ups in the workplace, home, insurance, and wealth areas.

Job Summary

We are seeking a Member Communications and Campaigns Manager to join our team. This role will involve developing and delivering member communication materials and engagement campaigns that support workplace members and schemes throughout the member lifecycle.

Key Responsibilities

  • Develop and Deliver Campaigns: Design and deliver campaigns and communications that support the contact and engagement strategies for members, working efficiently and within budget and timescales.
  • Collaborate with Agencies: Work with agencies and third-party suppliers to deliver materials and ensure they meet commercial and business targets.
  • Track and Report: Ensure appropriate tracking and reporting is in place to enable us to collate, analyse, and interpret campaign management information and insight.
  • Utilise Customer Insight: Utilise customer/member insight, analytics, and data to review feedback and improve activities undertaken to create effective communications.
  • Implement Campaigns: Implement campaign and communication creation across all appropriate channels and within tight timeframes.
  • Build Relationships: Build effective relationships with key stakeholders, both internally and externally, by working collaboratively to leverage expertise and understand requirements.
  • Manage Risk and Compliance: Work within our appropriate risk and compliance framework and demonstrate the key behaviours of a professional, supportive, and engaging marketing function.
  • Project Management: Manage multiple projects to tight timescales, with good organisational and project management skills.
  • IT Skills: Excellent working knowledge of Microsoft Office and other relevant software packages.
  • Experience: Experience of designing and delivering consumer-facing communications plans and activities, working with creative agencies, and managing multiple projects.

Benefits

  • Performance-Related Bonus: Opportunity to participate in our annual, performance-related bonus plan.
  • Share Schemes: Valuable share schemes.
  • Pension Contribution: Generous pension contribution.
  • Life Assurance: Life assurance.
  • Private Medical Insurance: Private medical insurance (permanent employees only).
  • Holiday: At least 25 days holiday, plus public holidays, 26 days after 2 years' service.
  • Family Leave: Competitive family leave.
  • Electric Car Scheme: Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax-efficient salary sacrifice.
  • Discounts: Many discounts offered, both for our own products and at a range of high street stores and online.