Beverage Operations Supervisor

3 weeks ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time

JOB TITLE – Beverage Operations Supervisor
DEPARTMENT – Food and Beverage – Merlins Bar
RATE OF PAY – Competitive salary plus excellent benefits
CONTRACT TYPE – Full Time

OVERVIEW
We are seeking a dedicated Beverage Operations Supervisor to join our esteemed establishment. This role is pivotal in ensuring that our guests receive exceptional service in a luxurious environment.

WHAT ARE WE LOOKING FOR ...
The successful candidate will possess a warm demeanor and a composed, self-assured character. A genuine enthusiasm for providing remarkable guest experiences is essential, along with proven leadership capabilities and the capacity to manage the daily operational challenges effectively.
A minimum of three years' experience in a comparable position, overseeing a team of 20 or more, is required. Proficiency in staff training and evaluation, comprehensive beverage knowledge, and strong numerical skills are also crucial.

WHAT YOU'LL DO ...
You will oversee all aspects of bar operations, demonstrating extensive product knowledge across our beverage offerings and maintaining effective stock management practices. Your responsibilities will include leading, inspiring, and ensuring that all team members are well-versed in current licensing regulations, while upholding the highest standards of service, courtesy, and cleanliness within the bar area.
It is imperative that the team delivers a welcoming and professional experience to our patrons, ensuring that beverages are crafted and presented according to our establishment's standards, and that food and beverage orders are fulfilled promptly.
Additional duties will encompass strict adherence to liquor control protocols, accurate documentation of usage, transfers, and requisitions in line with our operational standards. You will also manage administrative tasks such as weekly scheduling, forecasting, and maintaining attendance records.

WHATS IN IT FOR YOU...
As a member of The Celtic Collection, you will enjoy a variety of outstanding benefits, including complimentary parking during your shifts, as well as lifestyle and retail discounts for you and your family.
We are committed to your professional growth, offering unique career development opportunities tailored to your individual journey. From your first day, you will embark on a personalized in-house training program designed to support your success.

WHO ARE WE ...
The Celtic Collection is a distinguished group of exceptional hotels and event venues located at the gateway to South Wales, built upon the success of the Celtic Manor Resort. This flagship destination has been recognized as the Best UK Hotel for nine of the last ten years at the Meetings & Incentive Travel Awards.
Our venue has hosted significant events, including the NATO Summit and the Ryder Cup, and is renowned for its luxurious accommodations, championship golf courses, and outstanding conference facilities.
The Collection encompasses a range of properties, including the historic Manor House, the contemporary Coldra Court Hotel, and luxury self-catering lodges, among others. In partnership with the Welsh Rugby Union, we have also expanded our offerings with new hotels in Cardiff and Milford Waterfront.
In collaboration with the Welsh Government, we proudly launched the International Convention Centre Wales, further enhancing our reputation as a premier destination for both leisure and business.

RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early.
In accordance with the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and welcomes applications from individuals of all ages.




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