Restaurant Operations Manager

6 days ago


Chichester, West Sussex, United Kingdom Harbour Hotel Chichester Full time

Job Summary:

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Harbour Hotel Chichester. As a key member of our hospitality team, you will be responsible for ensuring exceptional service standards are maintained in our restaurant, bar, and conference areas.

Key Responsibilities:

  • Assist with the day-to-day service operations, including managing staff, inventory, and customer satisfaction.
  • Develop and implement strategies to improve service quality, efficiency, and customer satisfaction.
  • Collaborate with the kitchen team to ensure seamless service delivery and high-quality food presentation.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Provide exceptional customer service, responding to customer complaints and feedback in a professional and courteous manner.

Requirements:

  • Minimum 1 year of experience in a food and beverage supervisory role, preferably in a hotel or restaurant environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with staff, customers, and management.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of food safety and sanitation procedures, with the ability to maintain a clean and safe working environment.
  • Basic math skills, with the ability to manage cash, credit card transactions, and inventory.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction.
  • Access to training and development programs, including on-the-job training and external courses.


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