Store Leadership Role

4 days ago

Sheffield, Sheffield, United Kingdom JD Group Full time

Blacks Store Supervisor

We are JD Group, a leading retailer in the UK, and we're looking for a talented Store Supervisor to join our team. As a Store Supervisor, you will play a key role in making our stores a great place to shop and work. You will be responsible for leading and managing a high-performing team of colleagues, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Support the Store Management team to lead and motivate a high-performing team of colleagues.
  • Support a culture of exceptional customer service, ensuring our store teams win customers for life by exceeding their expectations.
  • Support colleagues through internal development programs to support future talent and career pathways.
  • Uphold a store that is safe and compliant operating environment for all colleagues and customers.
  • Deliver our financial results in line with or in excess of company targets.
  • Duty manage and take responsibility for the store in the absence of the Store or Department Manager.

Requirements:

  • Great role model who supports colleagues by mentoring and sharing knowledge to build stronger teams.
  • Clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills.
  • At least 1 year supervision experience, preferably in a similar format of retail.
  • Experience of effectively prioritizing and delegating workload to achieve team goals and objectives.
  • A passion for customer service and a proven record of delivering excellence in this area.

What We Offer:

  • Incremental Holiday Allowance
  • Staff Discount On JD Group and other brands within the organization
  • Discounted Membership at JD Gyms
  • Personal development opportunities to learn and develop at work

We know our employees work tirelessly to make JD Sports the success it is today, and in turn, we offer them some amazing benefits. If you're passionate about retail, customer service, and leadership, we'd love to hear from you.

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