Service Advisor

3 days ago


Bristol, Bristol, United Kingdom Trust Ford Full time
About the Role

We're looking for a skilled Service Advisor to join our team at Trust Ford. As a Service Advisor, you'll play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide excellent customer service and support to our customers
  • Work closely with our sales and service teams to ensure seamless customer experiences
  • Handle sensitive and confidential information with discretion and professionalism
  • Develop and maintain strong relationships with our customers and colleagues
  • Contribute to a positive and supportive team environment
What We Offer
  • A competitive salary and industry-leading package
  • 33 days' annual leave, including bank holidays, and an annual leave purchase and sale scheme
  • Bonus payments based on performance
  • Pension scheme and life assurance
  • Ford Privilege vehicle purchase scheme
  • Discounts on service, bodyshop, and parts
  • One day per year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website
Requirements
  • Minimum 1 year's customer service experience within a main dealership
  • Excellent communication and interpersonal skills
  • Ability to work to deadlines and handle sensitive information
  • Drive to deliver exceptional customer service and support

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