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Workshop Operations Manager
2 months ago
As a Workshop Controller at Northgate Vehicle Hire Limited, you will play a pivotal role in supporting our customers to deliver on their business promises. Your central role will be to maximize the profitability, productivity, and efficiency of the workshop team.
The workshop is a bustling and exciting place to be, equipped with the latest technology and manufacturer-specific diagnostic tools. Your ability to ensure the workshop produces work that complies with the highest technical and quality standards will be crucial in helping us deliver on our service commitment to customers.
Key Responsibilities
- Maximize workshop profitability, productivity, and efficiency
- Ensure high-quality work output that meets technical and quality standards
- Support customers in delivering on their business promises
- Work closely with the workshop team to achieve shared goals
About You
- You are a qualified technician with a solid workshop background, bringing technical knowledge and understanding of jobs from routine servicing and maintenance to complex diagnostics.
- You have a common-sense business approach, knowing what makes a great workshop and how to maximize efficiencies and opportunities to produce outstanding results.
- You are a people person, caring about those around you and understanding that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
- You are keen to help colleagues with a hands-on, can-do approach to getting things done.
What We Offer
- An excellent basic salary
- A fantastic bonus scheme
- Regular overtime
- 24 days annual leave rising to 26 with service, plus bank holidays, and an extra day's holiday to celebrate your birthday
- Free life assurance
- Well-being services, including Colleague Assistance Programme, Health Cash Plan, Dental Plan, and Travel Insurance
- Exclusive employee vehicle-leasing schemes
- Pension and save-as-you-earn share scheme
- Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals
- We're excited to have recently launched Wagestream for all our colleagues, a Financial Wellbeing app that gives you more control over your pay
