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Clinical Administration Coordinator

2 months ago


Peterborough, Peterborough, United Kingdom Northamptonshire Healthcare Foundation Trust Full time

Job Overview

This position is integral to the Healthcare team, tasked with providing essential support to residents and healthcare professionals. The role ensures adherence to safe operational practices within a secure setting, in line with established healthcare standards and regulations. The successful candidate will function as a clinic receptionist, managing patient appointments within the clinical system, and collaborating with both clinical and correctional staff to facilitate efficient clinic operations.

Key Responsibilities

  • Deliver administrative assistance to the Enhanced Support Service (ESS) team, including managing referrals and developing databases.
  • Generate insightful reports under the guidance of clinical and service leadership.
  • Act as the primary administrator for the ESS, engaging with a diverse range of agencies.

About the Enhanced Support Service

The Enhanced Support Service is a specialized model featuring a compact, multi-disciplinary team that works intensively with both prisoners and staff. This approach utilizes a personalized, psychologically informed methodology to manage a small caseload of the most complex cases. The service's goal is to mitigate the adverse effects of violent, suicidal, and disruptive behaviors while fostering a deeper understanding of the challenges faced by this population.

Essential Qualifications

  • Exceptional communication skills, particularly in handling sensitive information confidentially.
  • Approachable demeanor, fostering collaboration within a partnership framework.
  • Strong time management and organizational abilities.
  • Flexibility to adapt to changing circumstances and work effectively in a demanding environment.
  • Reliability and consistency in approach, demonstrating empathy and open communication with all team members.

Experience Requirements

  • Proficiency in producing reports and data management using IT tools such as Microsoft Office and Teams.
  • Experience in engaging effectively with individuals at various organizational levels.
  • Desirable: Familiarity with the prison environment.

Commitment to Professional Development

The candidate should be willing to pursue relevant training and demonstrate a commitment to ongoing professional growth. Reliability and a consistent approach, along with an understanding of professional boundaries, are essential attributes for this role.