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2 months ago
About GB001 Marsh Ltd
GB001 Marsh Ltd is a leading global risk and reinsurance specialist with a strong presence in the market. We deliver a powerful combination of broking expertise, trusted strategic advisory services, and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth.
Job Summary
We are seeking a highly motivated and detail-oriented individual to join our team as a Broker Support Specialist. In this role, you will provide essential support to our brokers, ensuring smooth operations and exceptional customer service. You will play a crucial role in assisting brokers with administrative tasks, managing client accounts, and facilitating the overall brokerage process.
Key Responsibilities
- Provide technical support to clients, account executives, and brokers for our market-leading non-marine retro and treaty portfolio.
- Be responsible for a range of operational support activities throughout the reinsurance placement process, including the preparation of all types of documentation.
- Participate in client, reinsurer, and team meetings, and have an active support role in the growth of our business.
- Help account executives and brokers with the preparation of submissions and other placement exhibits.
- Control the contract drafting process and the production of final contract documentation.
- Monitor all ongoing placement transactions and contractual requirements.
- Have a working knowledge of front-end broking systems (OpenTWINS).
- Create strong relationships with our service teams to ensure timely processing, credit control, and resolution of queries.
- Have a strong working knowledge of premium accounting, claims, and proportional treaty administration.
- Work with our global offices in Bermuda, Far East, and Europe.
- Mentor and provide on-the-job training to junior members of the broker support team.
Requirements
- Treaty reinsurance experience from dealing with London and International markets.
- Knowledge of policy wordings and the ability to draft bespoke policy forms when required.
- Ability to prioritize workload.
- Good communication and interpersonal skills – both oral and written.
- Ability to work under pressure with excellent numerical skills.
- Negotiation and influencing skills.
- Be organized with excellent attention to detail.
- PC Literacy to include Microsoft Office Applications, including Excel.
What We Offer
- A hybrid working model that nurtures a collaborative working environment in the office 3 days per week, allowing 2 days per week to be spent working on a remote basis.
- A competitive benefits package, including 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits.
- Generous Family Leave, including 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave, and shared parental leave options.
About Us
GB001 Marsh Ltd is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are an equal opportunities employer and are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
