Sales and Customer Service Representative
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced Sales and Customer Service Representative to join our team at K.B.C. Associates Limited. As a Senior Sales Advisor, you will be responsible for providing exceptional customer service and driving sales growth in our branch.
Key Responsibilities
- Sales:
- Develop and implement sales strategies to meet and exceed sales targets
- Proactively sell our product range and promote Albany and other own brand products
- Identify and capitalize on sales opportunities to increase revenue
- Assist in the display and merchandising of the shop to maximize sales potential
- Customer Service:
- Provide exceptional customer service, ensuring a positive experience for all customers
- Respond promptly to customer enquiries, resolving issues efficiently and effectively
- Work closely with colleagues to ensure seamless customer service delivery
- Deputising:
- Deputise for the Branch Manager or Supervisor in their absence, ensuring continuity of service
Requirements
- Proven sales and customer service experience in a retail environment
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong problem-solving and analytical skills
- Ability to adapt to changing priorities and deadlines
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and growth
- A dynamic and supportive work environment
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