Sales and Customer Service Representative

2 weeks ago


Brent, Greater London, United Kingdom K.B.C. Associates Limited Full time

Job Summary

We are seeking a highly skilled and experienced Sales and Customer Service Representative to join our team at K.B.C. Associates Limited. As a Senior Sales Advisor, you will be responsible for providing exceptional customer service and driving sales growth in our branch.

Key Responsibilities

  • Sales:
    • Develop and implement sales strategies to meet and exceed sales targets
    • Proactively sell our product range and promote Albany and other own brand products
    • Identify and capitalize on sales opportunities to increase revenue
    • Assist in the display and merchandising of the shop to maximize sales potential
  • Customer Service:
    • Provide exceptional customer service, ensuring a positive experience for all customers
    • Respond promptly to customer enquiries, resolving issues efficiently and effectively
    • Work closely with colleagues to ensure seamless customer service delivery
  • Deputising:
    • Deputise for the Branch Manager or Supervisor in their absence, ensuring continuity of service

Requirements

  • Proven sales and customer service experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Ability to adapt to changing priorities and deadlines

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment


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