Poker Dealer

4 weeks ago

Reading, Reading, United Kingdom The Rank Group Full time

About the Role

Grosvenor Casino, Reading South is seeking a skilled Poker Dealer to join our team. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, ensuring a memorable experience for our guests.

Key Responsibilities

  • Welcome guests warmly into the business and provide a professional and efficient service.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Work collaboratively with colleagues to provide dynamic and efficient service.
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information.
  • Communicate effectively with colleagues and card room supervisor.
  • Create an environment of community and fun.
  • Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game.
  • Interact with guests in a range of ways that is consistent with their experience and ability in the game.
  • Maintain the security of the game, cash, and assets.
  • Ensure proactive compliance with all regulations, particularly for licensing conditions, and safer gambling.

Requirements

  • Positive attitude.
  • Fanatical about delivering unrivalled customer experience.
  • Ability to collaborate with the wider business.
  • Comfortable with change and ability to embrace new ways of working.
  • Good interpersonal skills and conflict resolution.
  • Able to work shifts at any time of the day, including weekends and bank holidays.

What We Offer

Part-time only, paid training provided.

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