Junior Trading Technology Support Specialist

1 month ago


London, Greater London, United Kingdom Caspian One Ltd Full time
Job Title: Junior Trading Technology Support Specialist

Caspian One Ltd is seeking a highly skilled Junior Trading Technology Support Specialist to join its London office. The successful candidate will provide technical support for trading systems, focusing on FIX and OMS.

Key Responsibilities:
  • Trading System Support: Ensure smooth operations across all trading systems.
  • Client Configuration: Set up new clients on trading platforms.
  • System Monitoring: Perform daily system checks and monitor alerts to identify and resolve issues proactively.
  • Incident Management: Oversee the entire incident management process, including communication, problem resolution, and post-incident analysis.
  • Client Onboarding: Assist with the onboarding of new clients and support the introduction of new trading flows.
Requirements:
  • Experience: Minimum of 2+ years experience in a Front Office technology support role within a financial institution.
  • Knowledge of Equities markets and trading systems.
  • Communication Skills: Ability to communicate clearly and confidently at all levels, both verbally and in writing.
Desirable Criteria:
  • SQL Knowledge: Familiarity with running SQL queries for generating ad-hoc reports.
  • Help Desk Systems: Experience with ticketing systems like ServiceNow.
  • Development Skills: Basic knowledge of programming languages for troubleshooting or automating processes.


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