Service Desk Support Specialist
21 hours ago
Auxo Commercial is seeking an experienced Service Desk Assistant to join our team. As a Service Desk Assistant, you will be responsible for providing technical support to our customers, troubleshooting issues, and escalating complex problems to senior technicians.
Key Responsibilities:- Answer phone calls and respond to emails from customers, creating incident tickets and resolving issues in a timely manner
- Triaging tickets, prioritizing tasks, and managing multiple projects simultaneously
- Outbound calling to book customers into migration briefings and provide technical support
- Logging customer complaints and ensuring follow-up and resolution
- Previous experience in a Technical Service Desk role or helpdesk environment
- Strong technical skills, including knowledge of DNS changes and migration queries
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Auxo Commercial offers a competitive salary and a dynamic work environment. If you are a motivated and experienced Service Desk Assistant looking for a new challenge, please apply today.
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Service Desk Support Specialist
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Halifax, Calderdale, United Kingdom Auxo Commercial Full timeService Desk AssistantAuxo Commercial is seeking an experienced Service Desk Assistant to join our team. As a Service Desk Assistant, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Answer phone calls and create incident tickets from those callsCreate incident records from inbound...
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Service Desk Support Specialist
3 days ago
Halifax, Calderdale, United Kingdom Auxo Commercial Full timeService Desk AssistantAuxo Commercial is seeking an experienced Service Desk Assistant to join our team. As a Service Desk Assistant, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Answer phone calls and create incident tickets from those callsCreate incident records from inbound...
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Service Desk Support Specialist
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Service Desk Support Specialist
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Halifax, Calderdale, United Kingdom Auxo Commercial Full timeService Desk AssistantA fantastic opportunity has arisen for an experienced Service Desk Assistant to join our team at Auxo Commercial.The role is based in Halifax and involves working Monday to Friday 9am - 5:30pm. The successful candidate will be responsible for answering phone calls, creating incident tickets, and outbound calling to book customers into a...
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Service Desk Support Specialist
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Service Desk Support Specialist
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Halifax, Calderdale, United Kingdom Auxo Commerical Full timeJob OverviewAuxo Commercial is seeking an experienced Service Desk Assistant to join their team.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-person.Assist with troubleshooting and resolving technical issues.Document and track customer interactions and issues.Collaborate with internal teams to resolve complex technical...
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Service Desk Support Specialist
1 week ago
Halifax, Calderdale, United Kingdom Auxo Commerical Full timeJob OverviewAuxo Commercial is seeking an experienced Service Desk Assistant to join their team.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-person.Assist with troubleshooting and resolving technical issues.Document and track customer interactions and issues.Collaborate with internal teams to resolve complex technical...
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Halifax, Calderdale, United Kingdom Jenrick Technology Ltd Full timeAbout the Role:We are seeking an experienced Service Desk Assistant to join our team at Jenrick Technology Ltd.The successful candidate will be responsible for answering phone calls, creating incident tickets, and triaging tickets as they come in.Key Responsibilities:Answer phone calls and create incident tickets from those callsCreate incident records from...
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Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany BackgroundService Care Solutions is a prominent provider of audio broadcast equipment and solutions globally, dedicated to exceptional customer service and support. We are currently seeking a skilled and enthusiastic Customer Support Engineer to enhance our dynamic team. This position provides an opportunity to work with advanced...
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Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany BackgroundService Care Solutions is a prominent entity in the design and manufacturing of audio broadcast equipment and solutions on a global scale. We are dedicated to providing exceptional customer service and support. As part of our ongoing expansion, we are seeking a skilled and enthusiastic Customer Support Engineer to enhance our...
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Technical Support Specialist
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Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany BackgroundService Care Solutions is a prominent provider of audio broadcast equipment and solutions globally, dedicated to offering superior customer service and support. We are currently seeking a skilled and enthusiastic Customer Support Engineer to enhance our vibrant team. This position provides an opportunity to work with innovative...
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Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany Background:Service Care Solutions is a prominent entity in the design and manufacturing of audio broadcast equipment and solutions on a global scale. We are dedicated to providing outstanding customer service and support. As part of our expansion, we are seeking a skilled and enthusiastic Customer Support Engineer to become an integral...