Senior Manager, Product Design Lead

4 weeks ago

London, Greater London, United Kingdom Cisco Systems Full time
Senior Manager, Product Design

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don't own. Our platform is powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry data, enabling IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.

At Cisco ThousandEyes, we are passionate about design. The Internet is a massive distributed system with thousands of networks at its core, serving half of the human population. As a Senior Manager, Product Design, you will be part of a team that solves data visualization problems at the Internet scale and user interactions and needs within the enterprise. You will make complex, technical concepts intuitive and be responsible for the design of broad areas of our product.

We believe success comes from collaboration, data-driven decision making, and delivering elegant solutions for our users. As a Senior Manager, Product Design, you will work with our customers, engineers, product management, and customer success to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback to constantly improve our product.

Key Responsibilities:

  • Lead, manage, and grow a team of designers
  • Owning design projects from conception to delivery
  • Partner with PM and Dev to define processes that increase velocity without sacrificing quality
  • Hire, mentor, and be responsible for the growth and development of designers within the team organization
  • Create user journeys, wireframes, detailed UX flows, prototypes, UI mockups, sketches, visuals, decks, and explanations that promote understanding and alignment with cross-functional teams
  • Simplify complexities around data visualization, helping our users get actionable insights seamlessly
  • Guide your team to conduct and synthesize user research and help them build a deep understanding of our users and address usability issues
  • Drive design decisions based on data from user metrics as well as qualitative interviews
  • Effectively communicate design concepts to a range of stakeholders and audiences within the team as well as across the company

Requirements:

  • 9+ years of product design experience, ideally with demonstrated success in enterprise/SaaS software products
  • 3+ years of experience building, growing, and managing teams
  • Experience and/or passion for working with data visualization
  • Have a strong portfolio that showcases your design work
  • Can articulate the reasoning behind your design decisions

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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