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Administrative Support Officer

2 months ago

Nottingham, Nottingham, United Kingdom Ministry of Justice Full time

Job Summary

This is an administrative support role within the Ministry of Justice, responsible for ensuring the safe and secure keeping of prisoners' files, past and present, and to action requests in a timely manner to aid effective record keeping in line with local procedures.

Key Responsibilities

  1. Undertake daily filing to provide effective record keeping in line with local procedures.
  2. Request and receive information/records from other establishments.
  3. Store records appropriately and forward the back record or abscond record to the requesting establishment in a timely manner.
  4. Send, collect, and distribute faxes to appropriate staff.
  5. Deliver and collect post where appropriate.
  6. Maintain the filing system of the previous year's files so they are moved to archive and the oldest archive years' files are sent for destruction in accordance with required standards (e.g., data protection).

Additional Administrative Tasks

  1. Provide administrative assistance in the area of work.
  2. Maintain an accurate filing system for the area of work.
  3. Respond to queries relating to the area of work, redirecting where required.

Behaviours and Skills

  • Developing Self and Others
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service

Working Arrangements

The Ministry of Justice offers flexible working arrangements, including hybrid working, where business need allows. This role is subject to regular review and may be adjusted to meet business needs.

Standard full-time working hours are 37 hours per week excluding breaks which are unpaid. The Ministry of Justice welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs.

Benefits

Annual Leave

The holiday year runs from 1 March. If you work a non-standard work pattern, your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis, and you will be advised of your actual entitlement on appointment.

Pension

The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Training and Development

The Ministry of Justice is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention, and Anti-Bullying Programmes.

Eligibility

All candidates are subject to security and identity checks prior to taking up post.