Experienced Liability Claims Specialist
2 weeks ago
Job Summary:
Stride Resource Management Ltd is seeking an experienced Liability Claims Specialist to join our team. As a key member of our claims handling team, you will be responsible for handling and settling a diverse caseload of third-party liability claims, typically up to £100K.
Key Responsibilities:
- Establish liability through detailed investigations and thorough analysis of claims data.
- Support and advise clients on claims issues, ensuring claims are handled efficiently and in accordance with client service level agreements (SLAs) and key performance indicators (KPIs).
- Manage client relationships and collaborate with colleagues from various business areas to ensure a thorough and efficient claims process.
- Develop and maintain a strong technical background within the adjusting or handling arena, including knowledge of the insurance market and experience in writing investigation reports.
- Utilize scoping software and handheld devices to streamline claims processing and improve efficiency.
- Develop and maintain excellent negotiation skills and a customer-first approach to ensure successful claim resolution.
Requirements:
- Experience across Employers', Public and Product Liability claims, including third-party Property Damage.
- Strong technical background within the adjusting or handling arena, including knowledge of the insurance market.
- Experience in writing investigation reports and utilizing scoping software and handheld devices.
- Excellent negotiation skills and a customer-first approach.
What We Offer:
- A highly competitive salary and comprehensive benefits package, including 26 days of holiday (with an extra day for your birthday), a company car or car allowance, company pension, private healthcare and a dental plan.
- A dynamic and supportive work environment that fosters career growth and development.
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