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Hospitality Shift Manager
2 months ago
Ole & Steen - Oxford Circus is a renowned Danish bakery with a rich heritage of 30 years. We take pride in producing fresh artisanal breads and pastries across the UK and New York, fostering a strong connection with our guests and the local community.
As a Team Leader at Ole & Steen, you will be responsible for supporting the General Manager and leading a shift in their absence. Your primary objective will be to create an atmosphere where exceptional customer service meets high-quality products.
Key Responsibilities:
- Foster a positive and welcoming environment for guests and team members alike.
- Support the General Manager in achieving business objectives and implementing strategies to drive growth.
- Lead a shift in the absence of the General Manager, ensuring seamless operations and excellent customer service.
- Develop and maintain a high-performing team, providing guidance and coaching to ensure exceptional results.
- Collaborate with the management team to identify areas for improvement and implement changes to enhance the customer experience.
Benefits:
- Competitive salary and individual incentives based on performance.
- Flexible shifts to accommodate your lifestyle.
- Free food on shift and 50% discount when not on shift at any Ole & Steen store.
- Uniform provided and 28 days holiday.
- Full or part-time hours to suit your needs.
- Opportunities for career growth and development, including the potential to complete a L3 Apprenticeship in Leadership and Management.
We are committed to providing a supportive and inclusive work environment that allows our team members to thrive. If you are passionate about delivering exceptional customer service, leading a team, and contributing to a dynamic and growing business, we encourage you to apply for this exciting opportunity.
