Fibre Quality Assurance Specialist

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CityFibre Full time
About the Role

We are seeking a highly skilled Fibre Quality Specialist to join our team at CityFibre. As a key member of our team, you will play a crucial role in ensuring the quality of our fibre network installations.

Key Responsibilities
  • Conduct field performance quality and accreditation checks to ensure compliance with CityFibre requirements.
  • Support and encourage positive safety practices among installation engineers.
  • Complete audits across various installation types, including PIA.
  • Drive a right first time (RFT) culture, delivering coaching and support to achieve successful customer connections.
  • Supervise installation engineers to ensure safety, quality, and processes are followed in line with CityFibre requirements.
Requirements
  • Experience of auditing safe systems of works.
  • Extensive knowledge of fibre including network build, FTTx installation, fibre blowing, and fibre splicing.
  • Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations.
  • NRSWA – units 2 and 10.
  • SA001 and SA002 Smart Awards.
What We Offer

We offer a competitive salary, 25 days' holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

We believe we deliver our best when we work together, trusting and giving our people the autonomy to manage their own day-to-day, promoting wellbeing, whilst still prioritising time together with our colleagues to connect, collaborate, and share our ideas.



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