Front of House Manager

6 days ago


Farley Hill, United Kingdom Talent Finder Full time
Job Description

Job Title: Front of House Supervisor

Job Type: Full-time

Industry: Hospitality

Company: Talent Finder

Location: Remote (with occasional on-site visits)

About Us: We are a leading recruitment agency specializing in placing top talent in the hospitality industry.

Job Summary:

We are seeking an experienced Front of House Supervisor to join our team. As a Front of House Supervisor, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a high level of quality in our client's establishment.

Key Responsibilities:

  • Specialize on the floor, providing exceptional customer service and ensuring a positive experience for all guests.
  • Be proactive with a strong work ethic and willingness to get stuck in with all tasks.
  • Manage aspects of food and beverage service, including cover count management, set up of the restaurant, and private event planning.
  • Train, supervise, and motivate staff members to deliver excellent customer service standards.
  • Develop strategies to enhance the dining experience and drive revenue growth.
  • Help set up staff rotas, ensuring staff are meeting and not exceeding their contracted hours, and are getting their breaks.
  • Ensure bartenders and the team are complying with licensing requirements and safe serving standards.
  • Support the management team in growing this great business.
  • Deal effectively with customer feedback, using it as an opportunity to develop the business and improve performance and practice.

What We Offer:

  • A friendly and supportive team environment.
  • Friends and family discount on bills.
  • Staff food on shift.
  • 28 holiday days.
  • Pension scheme.
  • Free parking.

Requirements:

  • Proven experience in a similar role across the culinary field.
  • Strong knowledge of food and beverage production techniques and trends across the culinary field.
  • Strong food and beverage hygiene knowledge.
  • Management skills to motivate and inspire the team.

Language: English (US)


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