Front of House Manager
6 days ago
Job Title: Front of House Supervisor
Job Type: Full-time
Industry: Hospitality
Company: Talent Finder
Location: Remote (with occasional on-site visits)
About Us: We are a leading recruitment agency specializing in placing top talent in the hospitality industry.
Job Summary:
We are seeking an experienced Front of House Supervisor to join our team. As a Front of House Supervisor, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a high level of quality in our client's establishment.
Key Responsibilities:
- Specialize on the floor, providing exceptional customer service and ensuring a positive experience for all guests.
- Be proactive with a strong work ethic and willingness to get stuck in with all tasks.
- Manage aspects of food and beverage service, including cover count management, set up of the restaurant, and private event planning.
- Train, supervise, and motivate staff members to deliver excellent customer service standards.
- Develop strategies to enhance the dining experience and drive revenue growth.
- Help set up staff rotas, ensuring staff are meeting and not exceeding their contracted hours, and are getting their breaks.
- Ensure bartenders and the team are complying with licensing requirements and safe serving standards.
- Support the management team in growing this great business.
- Deal effectively with customer feedback, using it as an opportunity to develop the business and improve performance and practice.
What We Offer:
- A friendly and supportive team environment.
- Friends and family discount on bills.
- Staff food on shift.
- 28 holiday days.
- Pension scheme.
- Free parking.
Requirements:
- Proven experience in a similar role across the culinary field.
- Strong knowledge of food and beverage production techniques and trends across the culinary field.
- Strong food and beverage hygiene knowledge.
- Management skills to motivate and inspire the team.
Language: English (US)
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