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Front of House Team Member

2 months ago

Burgess Hill, West Sussex, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Burgess Hill. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
  • Prepare and serve food and beverages to our guests, using our menu and drinks offerings.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and respectful team culture, supporting your colleagues and promoting a safe and healthy working environment.

What We Offer:

  • A competitive hourly rate of up to £ per hour.
  • A permanent contract with guaranteed hours of 24 per week, spread across 4 days.
  • The opportunity to work in a dynamic and supportive team environment.
  • Training and development opportunities to help you grow and succeed in your role.
  • A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on food, travel, and other products.

About Us:

Whitbread is a leading hospitality company, operating a range of brands including Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment for our employees.