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Pharmacy Support Specialist

2 months ago


Gillingham, Kent, United Kingdom Medway NHS Foundation Trust Full time

Position Overview

Pharmacy Support Specialist

Division: Cancer and Core Clinical Services

Care Group: Diagnostics and Therapies

Band: 2

Salary: £22,383 per annum/pro rata

We are seeking dedicated Pharmacy Support Specialists who are committed to our mission of delivering the Best of Care by the Best People. Your enthusiasm and commitment will help us maintain our reputation as the preferred choice for patients and staff alike.

Key Responsibilities

As a Pharmacy Support Specialist, you will perform essential supply and inventory management tasks within the Pharmacy Department. You will collaborate with all members of the Pharmacy Team and work towards achieving a Level 2 qualification in Pharmacy Services with our assistance.

The ideal candidate will possess (or be willing to pursue) General Pharmaceutical Council approved qualifications in Pharmacy Services or an equivalent standard. Strong communication, literacy, numeracy, and basic computer skills are essential, along with a positive work attitude. The successful candidate will participate in the late-night, weekend, and bank holiday rota.

Additionally, you should demonstrate excellent problem-solving abilities, self-motivation, and organizational skills to effectively contribute to our Pharmacy Team.

The successful candidate will be expected to work independently as well as collaboratively within a team environment.

Our core values are Bold, Every Person Counts, Sharing and Open, and Together. It is crucial that you understand and embody these values throughout your application and employment with us.

We are dedicated to promoting diversity, multiculturalism, and inclusion; our policies ensure that all applicants are treated equitably at every stage of the recruitment process.

About Us

At Medway, we take pride in our collaborative approach to achieving our shared vision of Better, Best, Brilliant. Our culture and values are the driving force behind our organization.

Our Trust is an excellent choice for individuals looking to advance their careers in a dynamic environment.

Would you like to explore flexible working options? In the NHS, we recognize the importance of work-life balance. As a flexible working-friendly organization, we are eager to discuss how we can accommodate your needs without compromising your personal interests or family commitments. We aim to support you in finding a flexible working arrangement that suits both you and our organization.

All of our employees, whether in substantive or fixed-term roles, can enjoy a variety of benefits, including access to a gym, a comprehensive health and wellbeing program, an on-site nursery, and a cycle-to-work scheme.

We are actively working to attract, recruit, and retain top talent and encourage applications from underrepresented groups to support our commitment to a diverse and inclusive workforce.

All staff at Medway adhere to the Trust's and the Kent and Medway Safeguarding Board's policies regarding the safeguarding of children, young people, and vulnerable adults.

Job Responsibilities

• Accurately dispense prescriptions in a timely manner.

• Maintain and process prescriptions for the Pharmacy virtual Outpatient clinic.

• Assist in delivering dispensed items to various wards and departments.

• Ensure proper storage of medications, good stock rotation, and monitor expiry dates.

• Promptly report any out-of-stock issues to the procurement and distribution managers.

• Sort, file, and archive prescriptions and other relevant documents as per standard operating procedures.

• Ensure timely dispatch of to-follow items and check for discrepancies.

• Maintain sufficient stock and supplies for the dispensary and ward stock distribution areas.

• Answer telephone inquiries and refer clinical questions to the appropriate trained staff member.

• Uphold excellent customer service at all times.

• Update manual and computer records when stock is transferred and report any discrepancies to a senior staff member.

• Conduct daily stock checks against computer-generated monitoring sheets for stock audits.

• Record all prescriptions received on the prescription tracking system and keep outpatients informed of accurate waiting times.

Please note, while we recommend that applicants are fully vaccinated against Covid-19, this is no longer a mandatory requirement.

Qualifications

Essential

  • GCSE (English & Maths C or above or 4-9)
  • NVQ2 (pharmaceutical) or the ability to work towards NVQ2 (pharmaceutical) within 6 months

Knowledge

Essential

  • Basic computer skills
  • Demonstrated accurate numeracy skills, including simple calculations without a calculator
  • Stock Control

Desirable

  • Experience working within the NHS

Experience

Essential

  • Previous experience in a hospital or pharmacy setting
  • Understanding of the hospital pharmacy environment
  • Ability to work effectively within multidisciplinary teams

Values-Based Question

Essential

  • Provide an example of a situation where you demonstrated a 'can do' attitude and the outcome of that situation.