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Shift Manager

2 months ago


Leicester, Leicester, United Kingdom McDonald's Limited Full time

Job Summary:

McDonald's Limited is seeking a highly skilled and experienced Shift Manager to join our team. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, driving sales growth, and delivering an exceptional customer experience.

Key Responsibilities:

  • Lead and manage a team of employees to achieve sales targets and maintain high standards of customer service.
  • Monitor and control restaurant operations, including inventory management, labor costs, and customer satisfaction.
  • Develop and implement strategies to drive sales growth, improve profitability, and increase customer loyalty.
  • Collaborate with the management team to achieve business objectives and implement company-wide initiatives.
  • Provide coaching and development opportunities to employees to enhance their skills and performance.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Proven experience in a leadership or management role, preferably in the retail or hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Ability to work effectively in a fast-paced environment, with a focus on customer satisfaction and sales growth.
  • High school diploma or equivalent required; degree in business, hospitality, or a related field preferred.

What We Offer:

  • A competitive salary and benefits package, including holiday pay, service awards, and pension scheme enrollment.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Employee discounts from top high street and online brands.