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Shift Manager
2 months ago
Job Summary:
McDonald's Limited is seeking a highly skilled and experienced Shift Manager to join our team. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, driving sales growth, and delivering an exceptional customer experience.
Key Responsibilities:
- Lead and manage a team of employees to achieve sales targets and maintain high standards of customer service.
- Monitor and control restaurant operations, including inventory management, labor costs, and customer satisfaction.
- Develop and implement strategies to drive sales growth, improve profitability, and increase customer loyalty.
- Collaborate with the management team to achieve business objectives and implement company-wide initiatives.
- Provide coaching and development opportunities to employees to enhance their skills and performance.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
- Proven experience in a leadership or management role, preferably in the retail or hospitality industry.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Ability to work effectively in a fast-paced environment, with a focus on customer satisfaction and sales growth.
- High school diploma or equivalent required; degree in business, hospitality, or a related field preferred.
What We Offer:
- A competitive salary and benefits package, including holiday pay, service awards, and pension scheme enrollment.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Employee discounts from top high street and online brands.