LPG Engineer

Gas Service Engineer Opportunity

We are seeking a skilled Gas Service Engineer to join our team at Calor Gas. As a key member of our Customer Engineering team, you will play a vital role in ensuring the safety and satisfaction of our customers.

As a Gas Service Engineer, you will be responsible for conducting thorough inspections and servicing of our bulk tanks and assets, identifying and resolving any potential issues to ensure optimum performance. You will also provide exceptional customer service, building strong relationships with clients and answering their queries with confidence and professionalism.

Additionally, this role involves participating in a standby rota to respond to gas emergencies beyond regular working hours, highlighting the need for your flexible, positive, and adaptable approach. You will also travel to meet the service standards of our predominantly rural customer base, contributing to the well-being of communities across Scotland.

Requirements:

• ACS Gas qualification to carry out gas work safely and effectively.
• Full driving License
• Relevant gas engineering experience considered useful, with an understanding of LPG and installation/maintenance of bulk LPG tanks and cylinders desirable but not essential as we provide you the training you need.
• Exceptional communication skills for interacting with customers and colleagues, providing top-notch service.
• Knowledge of relevant legislation and industry standards, including Health and Safety awareness.
• Ability to follow procedures and instructions.

What You'll Do:

• Demonstrate your expertise in gas installations, repairs, and maintenance, adhering to the highest safety standards.
• Conduct thorough inspections and servicing of our bulk tanks and assets, identifying and resolving any potential issues to ensure optimum performance.
• Provide exceptional customer service, building strong relationships with clients and answering their queries with confidence and professionalism.
• Participate in a standby rota to respond to gas emergencies beyond regular working hours.

About You:

• Embrace a safety-first mindset, prioritising the well-being of yourself and others.
• Nurture curiosity, always asking questions, and have a willingness to learn and absorb essential knowledge.
• Approach work with flexibility, adapting to different situations and challenges.
• Be open to travel, embracing opportunities to serve customers in various locations.
• Communicate clearly and effectively, ensuring that information is conveyed accurately and professionally.
• Excel in customer service, demonstrating patience and attentiveness to meet the needs of our valued customers.
• Be a team player, collaborating harmoniously with colleagues to achieve shared goals.
• Actively listen and quickly build rapport with others, fostering positive relationships.
• Embrace feedback as an opportunity for growth and openly share information with fellow team members.
• Showcase strong organisational skills, effectively managing tasks and responsibilities.
• Possess the ability to monitor quality and reject sub-standard work, maintaining our high standards.

The benefits you will receive being part of our team:

• Training and Skill Development: As a valued member of our field-based team, you'll have the opportunity to participate in our comprehensive training program. We are dedicated to building your skills and knowledge in installation and maintenance work, empowering you to deliver exceptional customer service.
• Vehicle and Fuel Card: We take care of the logistics so that you can focus on what you do best – providing excellent service to our customers. In recognition of your dedication, additional rates of pay apply for our emergency response calls. The vehicle is intended exclusively for business use.
• Generous Leave: We understand the importance of work-life balance, and that's why we offer 25 days of annual leave for you to use at your discretion, in addition to Bank Holidays. Take the time you need to recharge and spend quality moments with your loved ones.
• Private Medical Insurance: Your health and well-being matter to us. We provide private medical insurance to ensure you have access to quality healthcare when you need it most.
• Company Pension Scheme: We care about your future, and our company pension scheme helps you plan for a financially secure retirement, so you can enjoy peace of mind.
• Retailer Discounts and Cashback Offers: We believe in adding little joys to your everyday life. Enjoy exclusive perks with discounts, cashback, and special offers from major retailers.