Retail Operations Assistant Store Manager

3 weeks ago


Central London, United Kingdom Success Talent Full time

Success Talent is seeking a highly skilled Assistant Store Manager to join our team at a well-known street apparel brand. As a key member of the store team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and ensuring the store's profitability.

Key Responsibilities:

  • Meet and exceed monthly sales targets set by the Store Manager.
  • Develop and maintain a strong team environment, fostering a culture of knowledge sharing and collaboration.
  • Assist with recruiting and developing the retail team, ensuring they have the skills and knowledge needed to succeed.
  • Stay up-to-date on all current and future products, providing expert knowledge to the retail team and customers.
  • Manage stock control, including ordering products, tracking inventory, and resolving discrepancies.
  • Conduct monthly and year-end retail stock takes, adhering to strict stock control procedures.
  • Assist with scheduling and managing the team rota.
  • Ensure accurate and timely banking procedures, including cash handling and reconciliation.
  • Provide exceptional customer service, ensuring a positive experience for all customers.

Requirements:

  • Relevant retail experience, preferably in a management or supervisory role.
  • Proven ability to drive performance through KPIs and metrics.
  • Knowledge of retail IT systems and commerciality skills.
  • Fluent English language skills, both spoken and written.

Personal and Leadership Attributes:

  • Energetic self-starter with a strong work ethic.
  • Ability to make timely decisions, anticipate problems, and provide creative solutions.
  • Flexibility to work varied hours, including weekends.


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