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Night Operations Duty Manager

2 months ago


Witney, Oxfordshire, United Kingdom Estelle Manor Full time
{"title": "Operations Night Duty Manager", "description": "Unlock Your Potential

At Estelle Manor, we're on a mission to create a unified culture and sense of belonging across our luxury estate. As an Operations Night Duty Manager, you'll play a pivotal role in delivering exceptional guest experiences and leading our team to new heights.

Key Responsibilities:
  • Lead the team to deliver personalized, empathetic, and charming service to our members and guests.
  • Develop, mentor, and supervise colleagues to ensure their growth and success.
  • Make impactful decisions as the main point of managerial responsibility overnight.
What We're Looking For:
  • Previous management experience working nights in a luxury hotel or premium brand.
  • Strong OPERA & Knowcross knowledge.
  • Excellent communication skills and ability to influence, negotiate, and document with technical and non-technical colleagues.
  • Initiative to explore issues and generate new ideas with creative thinking.
  • Passion for delivering exceptional guest experiences with attention to detail.
What We Offer:
  • A competitive base rate of £40,000 per annum.
  • Inclusion in our service charge scheme.

We're passionate about creating a fulfilling journey for our colleagues, where they're valued, supported, and celebrated. If you're a charismatic leader with a passion for delivering exceptional guest experiences, we'd love to hear from you"}