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Technical Asset Officer

2 months ago

Manchester, United Kingdom The Riverside Group Full time
About the Role

We are seeking a highly skilled Asset Data Officer to join our team at The Riverside Group. As an Asset Data Officer, you will play a crucial role in ensuring the effective delivery of legislative repair activity for all Group residential properties.

Key Responsibilities:

  • Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders to agree project delivery requirements.
  • Undertake Housing Condition & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance.
  • Manage contractors throughout any works instructed, including day to day contract management services for works activity, ensuring contract obligations are fulfilled in line with agreed performance frameworks.
  • Work alongside legal professionals in the preparation of evidence to be presented in court.
  • Support the business in processing of Home Improvement requests, including site surveys and co-ordination of H&S information relevant requested works.
  • Support the Insurance Manager and Senior Technical Officer on insurance related works such as fire / flood damaged properties, providing technical appraisal of the remedial works with loss adjusters.
  • Provide robust backing information to ensure the authorisation of payments in line with the Group's financial controls, contributing to the development and review of relevant budgets.
  • Maintain accurate records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
  • Manage enquiries relating to works effectively from both internal and external stakeholders, providing clear, supportive and accurate advice or signposting as appropriate.
  • Manage internal and external stakeholders effectively, including close liaison with tenants, managing their expectations and ensuring convenient and high caliber customer service throughout any programmes of works.
  • Contribute to the continuous improvement of processes and procedures.
  • Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements.
  • Ensure that all GDPR requirements are met in accordance with the Group's policy, procedures and statutory requirements.
  • Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements.
  • Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.

Requirements:

  • Technical Surveying expertise and the ability to diagnose Building defects using building pathology techniques.
  • Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities.
  • Thorough understanding of housing condition legislation, including Disrepair and FFHHA.
  • Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations.
  • Experience of successfully undertaking site visits including post inspections and identification of building defects.