Dental Service Improvement Officer
4 weeks ago
We are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.
Key Responsibilities- Act as a subject matter expert for NHS Dental Services systems, developing and maintaining a deep understanding of our systems, policies, and procedures.
- Liaise with internal and external stakeholders to define requirements and assess the impact of system changes, ensuring that our services are delivered in line with specified requirements.
- Monitor complex data sets to identify areas for improvement and implement measures to improve performance, setting KPIs in collaboration with senior managers and monitoring delivery against these.
- Create statistical reports to communicate challenges and results to external stakeholders, ensuring a transparent and responsive service.
- Represent NHS Dental Services for Information Governance, including Information Security, Business Continuity, Records Management, and compliance with Data Protection and Freedom of Information Acts.
- Manage all escalated issues and complaints for the area of expertise, working with large data sets from a variety of sources and creating standard data formats that can be easily analysed, segmented, and profiled to form data sets.
The NHS Business Services Authority is a leading provider of business services to the NHS, managing the NHS Pension scheme, processing prescription payments, and much more. Our services are used by NHS organisations, contractors, and the public, and we take pride in being part of something so meaningful that touches millions of lives.
We place our people at the heart of our organisation, empowering and supporting them to grow their careers. As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable, and Energetic. We care about our people, our purpose, and your progress.
What We Offer- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts
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Dental Service Improvement Officer
1 week ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeJob SummaryNHS Business Services Authority is seeking a highly skilled Service Improvement Officer to join our team. As a key member of our Dental Business Development Team, you will play a vital role in driving continuous improvement and delivering exceptional service to our customers.Key Responsibilities:Act as a subject matter expert for NHS Dental...
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Dental Service Improvement Officer
1 week ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
1 month ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeJob SummaryWe are seeking a highly motivated and experienced Service Improvement Officer to join our Dental Business Development Team. As a key member of the team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.About the RoleThe successful candidate will be responsible for:Acting as a...
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Dental Service Improvement Officer
1 month ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeJob SummaryWe are seeking a highly motivated and experienced Service Improvement Officer to join our Dental Business Development Team. As a key member of the team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.About the RoleThe successful candidate will be responsible for:Acting as a...
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Dental Service Improvement Officer
3 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
3 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
2 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeJob SummaryAn exciting opportunity has arisen within the NHS Business Services Authority to join our Dental Business Development Team as a Service Improvement Officer. This role is a key part of our succession plan and transition from the Compass system to the new solution being developed by the Transforming Dental Services project.As a Service Improvement...
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Dental Service Improvement Officer
4 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
4 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
3 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
3 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
1 month ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
1 month ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
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Dental Service Improvement Officer
6 days ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering exceptional service to our customers.Key ResponsibilitiesAct as a subject...
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Service Improvement Officer
2 months ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
-
Service Improvement Officer
2 months ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Improvement Officer to join our team at the NHS Business Services Authority. As a key member of our Dental Business Development Team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject...
-
Service Improvement Officer
2 months ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Improvement Officer to join our Dental Services team at the NHS Business Services Authority. As a key member of our team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject matter expert...
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Service Improvement Officer
2 months ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Improvement Officer to join our Dental Services team at the NHS Business Services Authority. As a key member of our team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject matter expert...
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Dental Service Improvement Specialist
4 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our Dental Business Development Team. As a key member of our team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject matter expert for NHS Dental Services...
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Dental Service Improvement Specialist
4 weeks ago
Eastbourne, East Sussex, United Kingdom NHS Business Services Authority Full timeAbout the RoleWe are seeking a highly motivated and experienced Service Improvement Officer to join our Dental Business Development Team. As a key member of our team, you will play a crucial role in driving continuous improvement and delivering high-quality services to our customers.Key ResponsibilitiesAct as a subject matter expert for NHS Dental Services...
