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Volunteer Mentor

2 months ago


East of England, United Kingdom Seetec Business Technology Centre Full time
About the Role

We are seeking a dedicated and empathetic individual to join our team as a Volunteer Mentor in the East of England region. As a Volunteer Mentor, you will play a vital role in supporting participants in their personal and professional development, helping them to overcome challenges and achieve their goals.

Key Responsibilities
  • Establish and maintain effective relationships with participants, providing personalized support and guidance.
  • Assist participants in developing their literacy and numeracy skills, including filling out forms and documents.
  • Encourage participant engagement and motivation, reminding them of appointments and deadlines.
  • Provide practical and emotional support to participants, helping them to overcome obstacles and achieve their goals.
  • Support participants in their job search, apprenticeship, or volunteer placement, helping them to develop their employability skills.
  • Support participants in finding private accommodation, helping them to establish a stable living situation.
Requirements
  • Demonstrate empathy and understanding, with the ability to use tact and discretion when dealing with confidential and sensitive issues.
  • Communicate effectively, both verbally and in writing, with good listening skills and the ability to build rapport with participants.
  • Input and maintain computer-based information systems in an accurate and timely manner.
  • Exercise authority and reinforce boundaries in an appropriate manner, maintaining a professional and respectful demeanor at all times.
  • Work independently and as part of a team, able to cope with stressful situations and prioritize tasks effectively.
About Us

Seetec Business Technology Centre is a leading provider of business and technology services, delivering tailored support to participants across a range of contracts. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face. Our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities, and address barriers to work.

We are committed to safeguarding and promoting the welfare of young people and vulnerable adults, and expect all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. We support the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement on 'Ex-Offenders' can be found on our website.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.