Assistant Shop Manager

1 week ago


Luton, Luton, United Kingdom Pets at Home Full time
Assistant Store Manager – Luton

About Us

We're Pets at Home, a leading pet care business with a passion for delivering exceptional customer experiences. Our Pet Care Centres are community-focused stores where local people work with local pet owners to help local pets.

Job Summary

We're seeking an experienced Assistant Store Manager to join our team in Luton. As a key member of our store management team, you'll be responsible for leading a team of retail professionals to deliver outstanding customer service and drive sales growth. You'll work closely with our Store Manager to develop and implement store strategies, manage stock control, and maintain high store standards.

Key Responsibilities

  1. Lead a team of retail professionals to deliver exceptional customer service and drive sales growth.
  2. Work closely with the Store Manager to develop and implement store strategies, manage stock control, and maintain high store standards.
  3. Recruit, train, and develop a high-performing team to achieve business objectives.
  4. Manage stock levels, maintain accurate inventory records, and ensure efficient stockroom operations.
  5. Monitor and analyze sales performance, identifying opportunities to drive growth and improve customer engagement.

What We Offer

We offer a competitive salary, annual bonus, and a comprehensive range of benefits, including:

  1. Annual bonus
  2. At least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
  3. Extra day off for your birthday
  4. Life Assurance - 4 times your annual salary
  5. Company pension contribution of 4%
  6. Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand

Requirements

To be successful in this role, you'll need:

  1. Experience in working within the retail sector with a minimum of 6 months hands-on supervisory/management experience.
  2. Flexibility to work a varied shift pattern across 7 days a week.
  3. Passion for retail and a proven track record of delivering high standards and great results.
  4. Ability to work collaboratively as part of a team and lead by example.

What's Next?

If you're a motivated and experienced retail professional looking for a new challenge, please apply now. We can't wait to hear from you


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