Arc Room Customer Service Representative

4 weeks ago

Belfast, United Kingdom Brook Street Recruitment Full time
Customer Service Operator for Arc Room

We are seeking a skilled Customer Service Operator to join our team at Arc Room. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their requirements are met efficiently and accurately.

Working in a fast-paced environment, you will be expected to operate in a rapid-response fashion, handling customer inquiries and resolving issues in a timely and professional manner. Our client offers comprehensive training and coaching to ensure your success in this role.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and other communication channels
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the customer service team to achieve shared goals and objectives
  • Participate in ongoing training and coaching to develop skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team

What We Offer:

  • A competitive salary of £25,662 per annum
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply:

Please submit your CV to Colleen Farquharson via the Apply Link. We look forward to hearing from you

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