Cloud Infrastructure Specialist

1 month ago


Middlesbrough, Middlesbrough, United Kingdom Reed Technology Full time
About the Role

We are seeking a highly skilled AV Infrastructure Engineer to join our team at Reed Technology. As an Infrastructure Engineer, you will play a crucial role in delivering high-quality technical support to clients, handling escalated issues, and ensuring the smooth operation of IT environments.

Key Responsibilities
  • Provide support for desktop, server, and network issues, ensuring timely resolution of technical problems.
  • Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions.
  • Manage and maintain client IT infrastructures, including servers, networks, and applications.
  • Install, configure, and upgrade hardware and software components.
  • Monitor system performance and reliability, implementing necessary updates and patches.
  • Assist with the planning and implementation of IT projects.
What We Offer

You will join a friendly team who want to see each other succeed through promotions and personal development. We have an open, honest and collaborative culture, where training and development is prioritised. This role is a 3rd line position with an expectation to travel to client site occasionally.

We are looking for someone who is passionate about delivering high-quality technical support and has a strong background in IT infrastructure. If you are a motivated and detail-oriented individual who is looking for a new challenge, we would love to hear from you.



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