Senior Infrastructure Specialist

2 weeks ago


Middlesbrough, Middlesbrough, United Kingdom 83Zero Ltd Full time
Job Title: 3rd Line Infrastructure Engineer

83Zero Ltd is seeking an experienced Infrastructure Engineer to join their IT team. The successful candidate will be responsible for delivering 3rd line IT support, managing live services, and resolving incidents.

Key Responsibilities:
  • Provide 3rd line IT support, managing case workflows and resolving issues alongside internal teams and suppliers.
  • Monitor, troubleshoot, and optimize infrastructure performance using tools like DataDog and Azure Monitor.
  • Implement security best practices including identity and access management (IAM), Firewalls, and network security, ensuring compliance with industry standards like Cyber Essentials and ISO27001.
  • Support infrastructure upgrades and contribute to the company's digital transformation projects.
  • Participate in on-call support for escalated incidents and planned maintenance outside of core hours.
Requirements:
  • Solid experience in IT support with a focus on Windows Server and Linux (RHEL) environments.
  • Hands-on experience with cloud platforms (AWS, Azure, GCP, or VMware).
  • Strong knowledge of security, including Firewall management, patch management, and vulnerability management.
  • Proficiency in monitoring tools and backup/disaster recovery solutions.
  • Excellent communication and leadership skills with the ability to mentor others.
Desirable Skills:
  • Experience with Agile methodologies (Scrum or Kanban).
  • Familiarity with next-gen Firewalls like SonicWall and SDWAN solutions.
  • Certifications in AWS, Azure, GCP, or VMware.

This is an exciting opportunity to join a leading SaaS company specializing in construction software solutions. If you're ready to make an impact in a dynamic and forward-thinking environment, apply now.



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