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Service Operations Coordinator

2 months ago

Chertsey, Surrey, United Kingdom Copperfield Recruitment Full time £25,000 - £30,000
Service Operations Coordinator

Salary: £25,000 - £30,000

Benefits:

  • Birthday off
  • Bonus opportunities
  • Social events
  • 22 days of annual leave (increasing by one day for each year of service, up to a maximum of 25 days)
  • Bank holidays off

This position presents an excellent opportunity for a Service Operations Coordinator to oversee and schedule various tasks, including assessments, emergency call-outs, routine maintenance visits, and quoted projects.

The ideal candidate will be committed to delivering exceptional customer service to both clients and team members.

Key Responsibilities:
  • Demonstrate strong customer service abilities
  • Possess administrative experience within an office setting
  • Exhibit excellent communication skills over the phone
  • Effectively manage time, prioritize tasks, and handle workload in a fast-paced environment
  • Accurately allocate jobs to Engineers and Sub-contractors across the UK
  • Communicate with Engineers and Sub-contractors, providing necessary information and addressing any inquiries
  • Maintain high standards of customer service
  • Assist in managing the Service Inbox

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