Healthcare Logistics Team Leader

4 weeks ago

Huntingdon, Cambridgeshire, United Kingdom EMED Group Full time

Join Our Team as a Patient Transport Supervisor

We are excited to announce an opportunity for a Patient Transport Supervisor to become a vital part of our organization.

The primary function of the Patient Transport Supervisor is to oversee contract execution, staffing, conduct, and quality assurance. Ensuring exceptional patient care will be your top priority, and you will instill these values within your team. The Supervisor will also provide support on the ground during patient transportation as needed.

Key Responsibilities:

  • Service Excellence: Deliver outstanding customer service by ensuring timely departures of Ambulance Care Assistants from the base.
  • Compliance Assurance: Collaborate with the Compliance Team to perform regular Health and Safety checks to maintain compliance standards.
  • Fleet Management: Work with the Fleet supervisor to guarantee that all vehicles are roadworthy and conduct necessary vehicle inspections.
  • Data Oversight: Maintain accurate employee records to ensure payroll and leave accuracy.
  • Performance Metrics: Assist the Contract Manager in achieving Key Performance Indicators (KPIs) and propose innovative improvement strategies.
  • Team Development: Conduct performance reviews and support the professional growth of Ambulance Care Assistants.
  • Training Delivery: Ensure all team members are equipped to provide excellent patient service through regular training and assessments.

What We Offer:

  • Competitive annual salary.
  • Permanent, full-time position with a structured work schedule.
  • Comprehensive benefits package including life assurance, health consultations, and wellness programs.
  • Recognition programs to celebrate long-term service and exceptional performance.
  • Support for professional development and career advancement.

Qualifications:

  • Experience in a regulated environment, preferably in healthcare logistics.
  • Commitment to patient care and service excellence.
  • Strong communication skills with the ability to engage effectively at all organizational levels.
  • Proven track record in achieving performance metrics in a regulated industry.
  • Excellent problem-solving and organizational skills.
  • Full UK driving license.

About EMED Group:

As the largest Patient Transport and Care Partner to the NHS, EMED Group is dedicated to fostering an inclusive and supportive workplace for all employees. We pride ourselves on our collaborative, agile, reliable, and empowered culture.

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