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Security Operations Officer
2 months ago
At OCS Group, we are seeking a Security Break Officer responsible for ensuring the safety and security of designated facilities and personnel at a dynamic client site.
Your working hours will be Monday to Friday, from 08:00 to 18:00, totaling 50 hours per week on a permanent full-time basis.
Main Responsibilities:
- Provide first-line support to employees and visitors, delivering a professional and courteous service.
- Monitor fire, security, and building systems.
- Manage service area barriers and traffic flow.
- Complete assigned tasks efficiently and in compliance with relevant legislation.
- Facilitate clear and accurate communication with Reception and the Gatehouse.
- Follow the incident escalation process and maintain logs in the SCR.
- Accurately document and submit reports to your line manager.
- Monitor operational staff to ensure adherence to assignment instructions and escalate issues as necessary.
- Conduct shift-based equipment serviceability checks and maintain accurate records.
- Restrict access to the Security Control Room and manage visitor admissions according to access protocols.
- Implement emergency procedures in line with the Incident and Emergency Plan.
- Handle all inquiries and communications professionally, prioritizing customer interests.
- Collaborate closely with other team members, including Reception, the Gatehouse, and the Security Manager.
Qualifications:
- Experience in the Security Industry is advantageous.
- SIA licence is mandatory.
- First aid at work qualification is required.
- Ideally, two years of experience in the security sector.
- A professional demeanor with sound judgment and integrity.
Personal Attributes:
- Excellent written and verbal communication skills.
- Ability to engage with all organizational levels and work independently.
- Professional demeanor and proactive approach.
- Sound judgment and integrity in decision-making.
- Good computer literacy.
Benefits:
- Pension scheme to support future savings (eligibility rules apply).
- Access to discounts at various high street retailers.
- Low-interest loan options available.
- Recognition program 'OCS Stars' offering monetary rewards for top performers.
- Training and development opportunities, including apprenticeships and e-learning.
- Long Service Awards to recognize commitment.
- Cycling scheme with discounted bicycles.
- Employee Assistance Programme providing 24/7 wellbeing support.