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Security Operations Officer

2 months ago


Leatherhead, Surrey, United Kingdom OCS Group Full time

At OCS Group, we are seeking a Security Break Officer responsible for ensuring the safety and security of designated facilities and personnel at a dynamic client site.

Your working hours will be Monday to Friday, from 08:00 to 18:00, totaling 50 hours per week on a permanent full-time basis.

Main Responsibilities:

  • Provide first-line support to employees and visitors, delivering a professional and courteous service.
  • Monitor fire, security, and building systems.
  • Manage service area barriers and traffic flow.
  • Complete assigned tasks efficiently and in compliance with relevant legislation.
  • Facilitate clear and accurate communication with Reception and the Gatehouse.
  • Follow the incident escalation process and maintain logs in the SCR.
  • Accurately document and submit reports to your line manager.
  • Monitor operational staff to ensure adherence to assignment instructions and escalate issues as necessary.
  • Conduct shift-based equipment serviceability checks and maintain accurate records.
  • Restrict access to the Security Control Room and manage visitor admissions according to access protocols.
  • Implement emergency procedures in line with the Incident and Emergency Plan.
  • Handle all inquiries and communications professionally, prioritizing customer interests.
  • Collaborate closely with other team members, including Reception, the Gatehouse, and the Security Manager.

Qualifications:

  • Experience in the Security Industry is advantageous.
  • SIA licence is mandatory.
  • First aid at work qualification is required.
  • Ideally, two years of experience in the security sector.
  • A professional demeanor with sound judgment and integrity.

Personal Attributes:

  • Excellent written and verbal communication skills.
  • Ability to engage with all organizational levels and work independently.
  • Professional demeanor and proactive approach.
  • Sound judgment and integrity in decision-making.
  • Good computer literacy.

Benefits:

  • Pension scheme to support future savings (eligibility rules apply).
  • Access to discounts at various high street retailers.
  • Low-interest loan options available.
  • Recognition program 'OCS Stars' offering monetary rewards for top performers.
  • Training and development opportunities, including apprenticeships and e-learning.
  • Long Service Awards to recognize commitment.
  • Cycling scheme with discounted bicycles.
  • Employee Assistance Programme providing 24/7 wellbeing support.