Front of House Team Member

15 hours ago

Lancaster, Lancashire, United Kingdom Westfield Health Full time
About the Role

We are seeking a highly motivated and customer-focused Front of House Team Member to join our team at Westfield Health. As a key member of our Front of House team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for our clients and employees.

Main Responsibilities:
  • Provide exceptional customer service and support to clients and employees
  • Manage the front desk and reception area, ensuring a professional and welcoming environment
  • Handle customer inquiries and resolve issues in a timely and efficient manner
  • Work closely with the team to ensure seamless communication and collaboration
  • Maintain accurate records and reports as required
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information
  • High school diploma or equivalent required
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a real difference in the lives of our clients and employees

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