Security Operations Specialist
4 weeks ago
Johnson Controls is a global leader in the technology and multi-industrial sectors, serving customers in over 150 countries. Our team of 117,000 employees creates intelligent buildings, efficient energy solutions, and next-generation transportation systems that work together to deliver on the promise of smart cities and communities.
We are seeking a skilled Security Operations Specialist to join our Alarm Monitoring Centre team in Craigavon. As a key member of our team, you will be responsible for analysing CCTV images and alarm activations, taking appropriate action, and providing excellent customer service.
Key Responsibilities:- Analyse CCTV images and alarm activations to identify potential security threats
- Take appropriate action to resolve security incidents, including escalating to supervisors or team managers as necessary
- Provide excellent customer service, answering incoming telephone calls and responding to customer inquiries
- Maintain accurate records of all events on our company database
- Work collaboratively with our team of experts to ensure seamless service delivery
- A comprehensive benefits package, including pension, life assurance, and employee assistance program
- Paid annual leave, with a holiday buy-back option available
- Part-time hours, with a guaranteed minimum of 12 hours per month
- Extensive product and on-the-job training opportunities
- A collaborative and encouraging team environment
- Career development opportunities through various career ladders
- Dedication to safety through our Zero Harm policy
- Understanding and working knowledge of CCTV systems and ARC duties
- Ability to work under pressure, be self-motivated, and work independently or as a team member
- Comprehensive knowledge of relevant security standards
- Ability to prepare accurate and concise reports and documents
- Excellent communication and diplomatic skills
- Sufficient computer literacy to ensure timely production of documents and reports
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Security Operations Specialist
1 month ago
Co Armagh, United Kingdom Johnson Controls Full timeJob Title: Security Operations SpecialistJohnson Controls is a global leader in technology and multi-industrial solutions, serving customers in over 150 countries. Our team of 117,000 employees creates intelligent buildings, efficient energy solutions, and next-generation transportation systems that work together to deliver on the promise of smart cities and...
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Security Operations Specialist
1 month ago
Co Armagh, United Kingdom Johnson Controls Full timeJob Title: Security Operations SpecialistJohnson Controls is a global leader in technology and multi-industrial solutions, serving customers in over 150 countries. Our team of 117,000 employees creates intelligent buildings, efficient energy solutions, and next-generation transportation systems that work together to deliver on the promise of smart cities and...
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Armagh, United Kingdom Johnson Controls International Full timeAbout Johnson Controls InternationalJohnson Controls International is a global diversified technology and multi-industrial leader, serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work...
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Alarm Response Centre Operative
2 months ago
Armagh, United Kingdom Johnson Controls International Full timeAbout Johnson Controls InternationalJohnson Controls International is a global diversified technology and multi-industrial leader, serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work...
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