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Senior Operations Manager
2 months ago
Overview:
The Director of Business Operations will be responsible for leading the operational performance of our business, ensuring that all elements of operational performance are met. This role will be based in our office in Leeds and will require regular travel to other sites in the UK and internationally.
The ideal candidate will have significant experience of managing business operations within financial services at a senior leadership level, including engagement at board level. They will be a proven strategic thinker with the ability to develop well-considered, robust business strategies.
Key Responsibilities:
- Drive the continual design and digital enhancement of the Operations model to support business growth and deliver high-quality services to internal and external clients.
- Identify strategies to drive continuous improvement and automation in operational processes and practices.
- Drive strategic and sustainable operational change across the organisation, including the realisation of associated targeted cost savings and efficiency benefits.
- Build and maintain an engaged, high-performing Operations team who are held accountable for delivering business plans.
- Oversee and maintain operational performance to ensure it meets regulatory and client expectations and targets.
- Deliver operational and financial results against associated plans and budgets.
- Ensure a robust governance and oversight model exists to manage and monitor third-party vendor relationships.
- Proactively identify, manage, and mitigate existing and emerging operational risks.
- Ensure ongoing compliance with regulatory requirements and uphold the reputation of our business.
Requirements:
- Significant experience of managing business operations within financial services at a senior leadership level.
- Proven strategic thinking and ability to develop well-considered, robust business strategies.
- Exceptional people leadership experience and ability to set a clear vision, collaborate, and motivate others.
- Outstanding verbal and written communication skills and ability to inspire confidence, motivate, and influence others.
- Ability to problem-solve, make decisions, and analyse complex information to identify key issues and actions.
About Us:
We are a global business connecting millions of people with their assets - safely, securely, and responsibly. Through our two businesses, we partner with a diversified portfolio of global clients to provide robust, efficient, and scalable services, purpose-built solutions, and modern technology platforms that deliver world-class outcomes and experiences.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics, including gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status, or carers responsibilities.
