Team Leader
3 weeks ago
About the Role
Become an integral part of our vibrant community, where your input is valued and your enthusiasm for exceptional customer service is at the forefront of our mission. We are excited to present an opportunity for you to step into the role of Assistant Manager, collaborating closely with Shift Supervisors to oversee daily operations. Your leadership will guide a dedicated team of baristas in delivering the ultimate Starbucks Experience, characterized by outstanding service and premium products.
What You Will Do
In this position, you will leverage your prior experience in a customer-centric leadership role. Your responsibilities will include:
- Partnering with the store manager to analyze market trends and competition, identifying strategies to enhance store profitability.
- Managing store operations during scheduled shifts, ensuring adherence to operational policies, including cash handling and safety protocols.
- Working alongside the store leadership team to foster a positive environment, motivating partners to deliver exceptional service and address any customer concerns proactively.
- Implementing new initiatives aimed at achieving operational excellence and driving business outcomes.
- Facilitating the growth and development of your team through effective coaching and performance management.
- Setting ambitious yet attainable goals to boost engagement and enhance partner performance.
What We Offer
- 28 days of annual leave, inclusive of public holidays.
- Complimentary beverages and discounted meals during shifts, with £1 food options available.
- A monthly supply of coffee and a 30% discount on food, drinks, and merchandise outside of work hours.
- Access to third-party discounts, including savings at Southern Co-op food stores.
- Life insurance coverage.
- Comprehensive training programs, including coffee expertise and access to our online learning platform for continuous personal development.
- Opportunities for career advancement, as we prioritize internal promotions.
Our Commitment
If you are seeking a fulfilling opportunity where your contributions are recognized and valued, this is the place for you. Here, you will find a supportive environment that encourages personal and professional growth.
Application Process
Our recruitment process includes an application review, a telephone interview, verification of right to work documentation, an in-store experience, and an offer followed by onboarding.
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