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Quality Assurance Manager

2 months ago

Belfast, United Kingdom Bell Recruitment Full time

Company Overview:

Bell Recruitment is committed to upholding the highest standards in delivering quality products and services. Our mission is to consistently meet customer expectations while providing exceptional value.

Key Responsibilities:

General Responsibilities:

· Oversee the Food Safety and Quality Management System, ensuring all procedures are effectively implemented.

· Guarantee adherence to SALSA, HACCP, food safety regulations, organic standards, and legal requirements for all products.

· Prepare for and facilitate third-party audits.

· Act as a liaison with clients, regulatory bodies, and external stakeholders during audits and inspections.

· Conduct internal audits as per the established schedule.

· Ensure rigorous food safety, Good Manufacturing Practices (GMP), and hygiene standards are maintained.

· Address technical concerns raised by both internal and external parties.

· Collaborate with cross-departmental teams, including production, operations, and procurement, to foster continuous improvement and enhance quality processes.

· Establish and uphold product specifications with suppliers to ensure uniformity.

· Investigate and resolve quality-related issues, non-conformances, and customer feedback, implementing corrective and preventive measures as needed.

· Ensure that Key Performance Indicators (KPIs) are consistently met.

· Stay informed on legislative updates and technical advancements.

· Manage and mentor the Quality Assurance Technician.

Essential Qualifications:

· Minimum of 5 years of experience in technical or quality management within the FMCG or Food Manufacturing sector.

· Level 3 HACCP certification.

· Level 3 Food Safety certification.

· Qualification in Internal Auditing.

· Degree in a food-related field such as food science or food technology.

· Strong leadership capabilities with the ability to manage diverse cross-functional teams.

· Proficient in English with excellent communication skills, both verbal and written, capable of engaging effectively with various stakeholders.

· Strong problem-solving, team-building, planning, and decision-making skills.

· Exceptional organizational and time management abilities.

· Commitment to delivering outstanding customer service.

· Proficient in general computer skills, including the MS Office suite.

Desirable Qualifications:

· Level 4 Food Safety certification.

· Level 4 HACCP certification.

Skills & Competencies:

· Excellent interpersonal and communication skills to foster effective internal and external partnerships.

· Strong presentation skills.

· A proactive team player who is results-oriented and persistent.

· A strategic planner with outstanding organizational and time management skills.

· A commercially aware individual who consistently delivers on commitments.

· A skilled negotiator with a well-developed influencing style, comfortable with constructive challenges.

· Demonstrates strategic thinking, integrity, resilience, and energy to excel in a fast-paced environment.

· High adaptability and emotional intelligence.

· Ability to drive value, reduce costs, and implement business improvements.

· Computer literate, with advanced Excel capabilities.

· Strong analytical skills with proven problem-solving abilities.

· Attention to detail and accuracy.

Behavioral Traits:

· Recognizes that a positive attitude is crucial for success, characterized by openness, confidence, enthusiasm, and a strong work ethic.

· Speaks passionately and knowledgeably about the company.

· Takes pride in the organization and its mission.

· Committed to fulfilling obligations and delivering on promises.

· Seizes opportunities for personal growth and adaptation.

· Open to continuous learning and development.

· Collaborates effectively, demonstrating a team-oriented approach.

· Builds relationships based on trust, honesty, and respect.

Benefits:

· Additional leave based on service.

· Company pension plan.

· Health Care Cash Plan.

· Cycle to work scheme.

· Employee discounts.

· Free parking.

· Private medical insurance.

· Referral program.

· Flexible working arrangements.

Job Type: Full-time