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Senior German Language Customer Service Representative

2 months ago

Manchester, United Kingdom Euro London Appointments Full time
Job Title: German Speaking Senior Customer Services Agent

Location: Manchester – hybrid

Contract Type: Permanent

We are seeking a highly skilled German Customer Service Advisor to join our team in Manchester. This is a fantastic opportunity for a company in the luxury goods industry, offering great career progression and a hybrid working arrangement.

The role will involve providing exceptional customer service to guests, handling administrative tasks, and working closely with the team to ensure seamless operations. If you have native-level fluency in German, customer service experience, and a strong multitasking ability, we would love to hear from you.

Key Responsibilities:

  • Providing customer service to guests in German
  • Handling administrative tasks, such as booking taxis and meeting rooms
  • Transferring calls to the relevant department

Requirements:

  • Native level fluency in German essential
  • Customer service experience (essential)
  • Experience within luxury goods, hotels, or professional customer service (preferred)
  • Commutable distance to Manchester (essential)
  • Strong multitasking skills
  • Additional language skills are preferred but not essential (French, Italian, Spanish)

What We Offer:

  • Discretionary annual bonus
  • Team building and company events
  • Excellent pension contribution
  • Holidays start at 25 days + bank holidays
  • Private dental and healthcare
  • Regular health checks

If you are a motivated and customer-focused individual with a passion for German language and culture, please apply or send your CV direct to us. We look forward to receiving your application.