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Accommodation Team Leader

2 months ago

Glasgow, Glasgow City, United Kingdom Card Factory Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Team Leader at Card Factory. As a Team Leader, you will play a key role in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities:

  1. Lead by Example: Demonstrate exceptional leadership skills and set the tone for our store teams to deliver great standards and exceptional service every day.
  2. Customer Centricity: Be passionate about celebrating our customers' life moments and demonstrate a customer-centric approach to everything we do.
  3. Leadership and Development: Support the Store Manager in developing a team culture that fosters growth, development, and customer satisfaction.
  4. Commercial Acumen: Be commercially minded and able to review store performance data to inform business decisions.
  5. Team Player: Be an engaging and enthusiastic team player who is comfortable working in a fast-paced environment.

About Us:

Card Factory is a leading retailer of greeting cards, gift wrap, and other social expression products. We are passionate about celebrating our customers' life moments and are committed to delivering exceptional customer service.