Assistant Manager, Carvela, Trafford

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Kurt Geiger Full time
About Us

We are a luxury footwear and accessories retailer, committed to creating an inclusive workplace where everyone can thrive as their authentic self.

Our company culture is built on the values of diversity, equality, and inclusion, and we strive to reflect this in every aspect of our business.

Job Summary

We are seeking an experienced Assistant Manager to join our team at Carvela Trafford. As a key member of our management team, you will be responsible for ensuring customer service is of the highest standards, promoting service standards within your team, and driving sales and team performance to meet KPIs.

Key Responsibilities
  • Ensure customer service is of the highest standards at all times
  • Be a role model for your team and promote service standards within your team
  • Ensure all store and company sales targets, operations goals, policies, and procedures are met and maintained
  • Actively liaise, communicate, and develop good relations with your senior leadership team
  • Consistently motivate your team
  • Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development
  • Maintain payroll budgets, remaining reactive to trading patterns
  • Rota your team effectively and ensure optimum cover during peak trading periods
  • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
  • Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Requirements
  • Previous retail management experience
  • Background with a fashion-forward footwear, accessory, or fashion brand
  • Proven ability to drive sales and team working to KPIs
  • To be immaculately presented and representative of our luxury/fashion-forward brand
Benefits
  • Competitive basic salary
  • Gorgeous shoes each season
  • Amazing employee discounts


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