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Bladder and Bowel Care Administrator

2 months ago


Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

Position Overview

An exciting opportunity has emerged for a dedicated and organized individual to become a part of the Bladder and Bowel Care Service as a Band 3 Administrator, enhancing our dynamic team.

The successful candidate will be responsible for effectively managing and prioritizing their workload, demonstrating exceptional IT proficiency, and maintaining a professional and systematic approach to their duties while collaborating with team members.

Key Responsibilities

  • Serve as the primary point of contact for the service, addressing inquiries from patients, healthcare professionals, and the public, ensuring efficient communication and message relay to appropriate staff.
  • Support all facets of the Bladder and Bowel Adult administrative team, including assisting Paediatric and Assistant Practitioners teams as necessary.
  • Utilize the electronic appointment system to schedule appointments, manage clinical correspondence, and uphold the integrity of the booking system.
  • Contribute to the continuous improvement of service delivery by collaborating with the broader administrative team and participating in relevant meetings.
  • Provide coverage for colleagues during periods of absence, ensuring seamless administrative support to clinical teams.

Essential Skills and Attributes

  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Excellent IT skills and a methodical approach to work.
  • Ability to communicate clearly and professionally with a diverse range of stakeholders.
  • A flexible attitude towards work to meet the evolving needs of the service.
  • A good telephone manner is essential for effective communication.

About the Organization

The Royal Devon University Healthcare NHS Foundation Trust is committed to providing exceptional healthcare services across a wide geographical area, employing over 15,000 staff members. Our organization is dedicated to delivering a comprehensive range of medical services, ensuring that we meet the needs of our diverse patient population.

We pride ourselves on our innovative approach to healthcare, utilizing state-of-the-art technology and fostering strong partnerships with local educational institutions to enhance our service delivery.

Benefits

We are dedicated to supporting our staff's professional development and well-being. Our benefits include:

  • Opportunities for further education and training.
  • A healthy work-life balance through flexible working arrangements.
  • Generous annual leave entitlements.
  • Access to comprehensive occupational health services.
  • Staff discounts and financial benefits.

We value diversity and are committed to creating an inclusive environment where all employees can thrive and contribute to our mission of providing outstanding healthcare services.