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Housekeeping Team Member
2 months ago
Housekeeping Team Member Opportunity
YHA York Welcomes You to a Unique Place of Work
Here at YHA York, we pride ourselves on our team's creativity, dynamism, and teamwork. Our hostel is situated on the banks of the River Ouse, offering a unique and inspiring work environment. As a Housekeeping Team Member, you will play a pivotal role in ensuring every guest enjoys an exceptional stay.
Our team is committed to providing exceptional customer service to all of our guests. This role is integral in ensuring that those who stay with us have truly memorable experiences.
YHA York offers a diverse range of services, including welcoming families, individual travelers, and groups of all ages. We also run our local café and host events, making every day unique and exciting.
Our hostel provides an entirely distinctive workplace, far from the ordinary office setting. At YHA York, we believe in valuing our team members and ensuring they have access to great perks:
- Competitive Hourly Rate: We offer a pay of £11.44 per hour (this role is flexible, with hours per week, and a permanent contract)
- Exclusive Benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
- Free YHA Membership: Receive a complimentary YHA Membership each year.
- Travel and Adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
As a Housekeeping Team Member, your role is central to ensuring every guest enjoys an exceptional stay. Your dedication to cleanliness and efficiency plays a pivotal role in creating a welcoming environment for all guests.
Your Responsibilities
- Cleaning and preparing bedrooms between guest departures and arrivals, ensuring a fresh and inviting space for our visitors.
- Maintaining the cleanliness of all shower and toilet areas to ensure a safe and comfortable stay.
- Keeping the hostel reception and social areas clean and tidy, creating a welcoming atmosphere for everyone.
- Efficiently and effectively undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel. Taking a proactive approach to review and maintain these standards.
- Complying with YHA requirements for the use and storage of cleaning products, contributing to our commitment to sustainability.
- Reporting any faults or damage to a member of the hostel management team, ensuring a safe and comfortable environment.
- Sorting and distributing used and unused linen, playing a key role in our guests' comfort.
What Skills and Experience We Value
We value diverse perspectives and unique backgrounds. Our mission is to create an inclusive environment where every individual is appreciated for their contributions and the insights they bring to our team.
Good communication skills are a plus, and excellent time management is essential. Knowledge and understanding of YHA's core purpose and experience working in a team are beneficial.
It's essential to note that the role can be physically demanding, as our beds are predominantly bunk bed style.
Ready to Apply?
If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.
