Commercial Training Manager

3 weeks ago


United Kingdom Eakin Healthcare Full time £70,000
About the Role

This is an exciting new opportunity to play a key part in supporting Eakin Healthcare to develop and execute an outcomes-driven global learning capability and support an approach to clinical voice that will enable colleagues and partners to achieve excellent commercial execution in healthcare.

Key Responsibilities
  • Lead the development and implementation of a cross-functional training framework to ensure confident and competent clinical, product, and commercial knowledge of our market-facing employees and business partners.
  • Collaborate with commercial therapeutic areas to develop and deliver high-quality training content for their teams and business partners.
  • Work with Human Resources to deliver a comprehensive and consistent company induction training and the development of a structured training plan for each new employee.
  • Design, structure, and format of training content for optimal learning, including presentation templates, self-directed study, competency assessments, video, physical, or online.
  • Coordinate the creation and maintenance of role-based training matrices, including Quality Management System (QMS) training requirements and Standard Operating Procedures (SOPs).
  • Oversee the creation of an online training platform suitable for all users, including business partners.
  • Delivery of training and train-the-trainer training, ongoing training execution, and lead towards best-in-class for industry.
Requirements
  • Possess a proven track record of working in a commercial setting, building and delivering dynamic and engaging clinical, product, and commercial training programs.
  • Demonstrate commercial acumen and an understanding of the end-to-end medical device sales process and decision makers in domestic and international markets.
  • Have been a Registered General Nurse (RGN) with clinical experience or can demonstrate strong clinical product training and clinical selling experience.
  • Ability to translate clinical and scientific evidence and health economics arguments into simple, commercial training messages.
  • Illustrate understanding of regulatory requirements for class I and class II medical devices in major international markets and the compliance and governance requirements regarding product training.
Desirable
  • Experience working with medical devices used in both acute settings and for chronic conditions managed in the community.
  • Recent experience within either Ostomy, Wound management, Respiratory, or Surgical instruments.
  • Direct sales and marketing management experience.
  • Understanding of clinical careers.
  • Previous experience delivering sales model training, such as Challenger or SPIN.


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