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Database Infrastructure Specialist

2 months ago

London, Greater London, United Kingdom Oracle Full time

About Oracle

Oracle is a technology leader that's changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world.

Job Summary

We're looking for an experienced and self-motivated engineer to work on customer premises in the UK as our Database Infrastructure Specialist. Join the team of highly skilled technical experts who build and maintain our clients' technical landscapes through tailored support services.

Key Responsibilities

  • Provide production operation support for ODI, ensuring the stability, availability, and performance of critical business systems.
  • Install, configure, and operate Exadata and other Oracle Infrastructure Platform products.
  • Deliver solution architecture advice, reviews, and conceptual support.
  • Analyze product problems to find resolutions.
  • Resolve new and complex issues, research technical enquiries, and handle user problems.
  • Support software installation, configuration, health checks, and performance assessments.
  • Educate customers on product features, issues, evolutions, upgrades, benefits, and patches.
  • Deliver client-specific and proactive support of dedicated CCS customers to ensure operational excellence of Oracle Infrastructure & Platform deployments in the Cloud, on premise or both.
  • Act as a trusted technology advisor for our CCS customers with a deep knowledge of the customer's requirements and environments.
  • Maintain effective professional relationships within the global CCS practice, with Oracle Technical Account Managers (TAM), Oracle Product Support and customer staff at various levels.

Desirable Experience:

  • At least 6-10 years' hands-on experience in working with Oracle Database and Infrastructure products, in particular Oracle Engineered Systems including Exadata, Oracle Cloud Infrastructure (OCI) or comparable platforms.
  • Strong proven Oracle DBA experience are a prerequisite.
  • Hands on experience with GoldenGate or Oracle security products.
  • Advanced OS Administration skills with Unix / Linux are essential, additional Solaris, Solaris-Cluster and Windows skills are a plus.
  • UK Government security clearance required or eligible to be security cleared.

We also use…

  • Oracle engineered systems such as Exadata, ZDLRA.
  • Oracle DBA, HA and DR skills.
  • OCI, Unix, Linux, Solaris, and ZFS Storage.
  • Oracle Advanced security, Audit Vault, DB Vault, Data Safe, DB firewall, TDE.
  • Real Application Clusters and Grid Infrastructure.
  • Enterprise Manager OEM and Grid Control.
  • Oracle VM, Directory Server, and ASM.
  • Network switches, protocols, and security.
  • Load balancer, Java, xml, SQL, shell scripting.

About Us

At Oracle, we don't just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. When everyone's voice is heard and valued, we're inspired to go beyond what's been done before.

Career Level - IC4